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🕐 Contact us Mon - Fri, 9am - 5pm (AEST) ☎️ +61 7 4429 3835✉️ sales@promopunks.co.nz 🗓️ Book a call
MOQ 50 Delivery within 2 weeks

Promotional Travel Mug

Siena Pro Travel Mug

Original price $17.72 - Original price $17.72
Original price
$17.72
$17.72 - $17.72
Current price $17.72
ex GST & Freight

Choose product decoration

Unit price: $17.72
Quantity: 50 units

Estimated Total: $886.00 ($17.72/unit) or 4 instalments from $237.00/month | ex GST & Freight

Buy 100+ get 10% off
Buy 250+ get 12% off
Buy 500+ get 15% off
Buy 1000+ get 17% off

Free Mockup
Design

Custom Quote
within 24hrs

No Setup
Costs

You got a better deal elsewhere? We aim to match it!
(07) 4429 3835

THE-R3227

Our Process

RECEIVE QUOTE WITHIN 24HRS
Check out your personalised quote, hitting your inbox within 24 hours (we're faster 97.54% of the time 🤘). You'll also get to chat with your dedicated sales punk, ready to guide you and answer any burning questions. We’ll also help nail the design, size-mix, colour-mix, type of decoration and everything else to get you the best result.

APPROVE QUOTE & MOCKUP
Once you accept the quote, we’ll send you a digital mock-up design with your discussed logo/design for approval. Give us the green light, and we’ll roll into production after payment.

PAYMENT
Once you approve your mockup and quote, full payment is needed to kick off production. Pay securely with any major credit card or show your bank account some love with a quick transfer.

PRODUCTION & DELIVERY
Once we receive your full payment, production begins, and we’ll keep you in the loop throughout. When your order's ready to roll, we’ll send you tracking details so you can watch it make its way to you.

FAQs

What's the minimum order quantity (MOQ) for custom merchandise?

Our minimum order quantity varies by product, but the rule of thumb is, if the product $-value is lower, the MOQ is higher to decrease the decoration/customisation cost per item.

How do I submit my design or logo?

You can upload your design directly on our website when you submit your quote request or email your files in a high-resolution vector format to sales@promopunks.com.au.

Can I see a sample or proof before my order is finalised?

Absolutely! We provide a digital proof for your approval before beginning production. For larger orders usually $5,000+ we offer pre-production samples we credit later with placing the order.

How long does it take to produce and ship my custom order?

Production times can vary and are never guaranteed, but typically it takes 7-10 business days after design and digital proof is approved and invoice paid in full. Shipping times will depend on your location and the shipping method chosen. Custom manufactured products from overseas take around 4-8 weeks. For Express orders of particular 'express-products' we aim to deliver within 5 business days.

Can I mix and match sizes or colours in one order?

Yes, you can mix sizes and colours of the same products to reach the product specific MOQ.

What are your payment options?

We accept all major credit cards and bank transfers.

Can I reorder a previous design without going through the entire process again?

Absolutely! We save your previous designs, making reorders quick and painless.

Do you offer eco-friendly or sustainable merchandise options?

Yes, we have a range of eco-friendly products. Please check our eco-friendly range here.

What should I expect if my order arrives later than the estimated delivery date?

At Promo Punks, we understand how important timely delivery is to you. Please be assured that we always strive to meet the estimated delivery dates. However, there are occasions when factors beyond our control, such as vendor-related challenges or unforeseen production or shipping delays, might affect these timelines. While we do our best to provide accurate delivery estimates, please note that these are just estimates and not guaranteed dates. Rest assured, we are committed to keeping you informed and working diligently to ensure your order arrives as soon as possible.

What happens if I am not satisfied with the final product or it arrives damaged? Can I request a refund?

At Promo Punks, your satisfaction is our utmost priority. If you encounter an issue with our product, we kindly ask that you give us the opportunity to rectify the situation before requesting a refund. We are committed to resolving any concerns and ensuring your satisfaction.

In the event you still wish to pursue a refund, here's what you need to know: For us to thoroughly address your concerns and ensure fairness, we require the entire order to be returned for review. This process allows us to closely inspect the items and understand the nature of the issue.

To initiate a refund, please contact your Sales Punk and we organise the pick up of all ordered items. Once received, our team will promptly examine the order to verify the problem. If your refund request is approved after our review, we will process the refund accordingly. This policy helps us maintain high quality standards and improve production processes.

For additional details, we encourage you to review our Refund Policy.

Please note that refunds will not be issued for delays in delivery or logistical challenges that are caused by vendors or for production delays due to circumstances beyond Promo Punks'/Promo Media's control. The deadlines or delivery dates provided by us are estimations and they are not guaranteed.

RECEIVE QUOTE WITHIN 24HRS
Check out your personalised quote, hitting your inbox within 24 hours (we're faster 97.54% of the time 🤘). You'll also get to chat with your dedicated sales punk, ready to guide you and answer any burning questions. We’ll also help nail the design, size-mix, colour-mix, type of decoration and everything else to get you the best result.

APPROVE QUOTE & MOCKUP
Once you accept the quote, we’ll send you a digital mock-up design with your discussed logo/design for approval. Give us the green light, and we’ll roll into production after payment.

PAYMENT
Once you approve your mockup and quote, full payment is needed to kick off production. Pay securely with any major credit card or show your bank account some love with a quick transfer.

PRODUCTION & DELIVERY
Once we receive your full payment, production begins, and we’ll keep you in the loop throughout. When your order's ready to roll, we’ll send you tracking details so you can watch it make its way to you.

What's the minimum order quantity (MOQ) for custom merchandise?

Our minimum order quantity varies by product, but the rule of thumb is, if the product $-value is lower, the MOQ is higher to decrease the decoration/customisation cost per item.

How do I submit my design or logo?

You can upload your design directly on our website when you submit your quote request or email your files in a high-resolution vector format to sales@promopunks.com.au.

Can I see a sample or proof before my order is finalised?

Absolutely! We provide a digital proof for your approval before beginning production. For larger orders usually $5,000+ we offer pre-production samples we credit later with placing the order.

How long does it take to produce and ship my custom order?

Production times can vary and are never guaranteed, but typically it takes 7-10 business days after design and digital proof is approved and invoice paid in full. Shipping times will depend on your location and the shipping method chosen. Custom manufactured products from overseas take around 4-8 weeks. For Express orders of particular 'express-products' we aim to deliver within 5 business days.

Can I mix and match sizes or colours in one order?

Yes, you can mix sizes and colours of the same products to reach the product specific MOQ.

What are your payment options?

We accept all major credit cards and bank transfers.

Can I reorder a previous design without going through the entire process again?

Absolutely! We save your previous designs, making reorders quick and painless.

Do you offer eco-friendly or sustainable merchandise options?

Yes, we have a range of eco-friendly products. Please check our eco-friendly range here.

What should I expect if my order arrives later than the estimated delivery date?

At Promo Punks, we understand how important timely delivery is to you. Please be assured that we always strive to meet the estimated delivery dates. However, there are occasions when factors beyond our control, such as vendor-related challenges or unforeseen production or shipping delays, might affect these timelines. While we do our best to provide accurate delivery estimates, please note that these are just estimates and not guaranteed dates. Rest assured, we are committed to keeping you informed and working diligently to ensure your order arrives as soon as possible.

What happens if I am not satisfied with the final product or it arrives damaged? Can I request a refund?

At Promo Punks, your satisfaction is our utmost priority. If you encounter an issue with our product, we kindly ask that you give us the opportunity to rectify the situation before requesting a refund. We are committed to resolving any concerns and ensuring your satisfaction.

In the event you still wish to pursue a refund, here's what you need to know: For us to thoroughly address your concerns and ensure fairness, we require the entire order to be returned for review. This process allows us to closely inspect the items and understand the nature of the issue.

To initiate a refund, please contact your Sales Punk and we organise the pick up of all ordered items. Once received, our team will promptly examine the order to verify the problem. If your refund request is approved after our review, we will process the refund accordingly. This policy helps us maintain high quality standards and improve production processes.

For additional details, we encourage you to review our Refund Policy.

Please note that refunds will not be issued for delays in delivery or logistical challenges that are caused by vendors or for production delays due to circumstances beyond Promo Punks'/Promo Media's control. The deadlines or delivery dates provided by us are estimations and they are not guaranteed.

$
excl. GST & Freight

Great to work with, quick responses and informative. Product was great quality, turn around time was as suggested. All round service was amazing! Happy to continue working with Promo Punks.

Fantastic customer service. Max was super responsive to all my enquiries. We are extremely happy with our promotional products. Will certainly use Promo Punks for future merchandise orders.

Highly recommend PromoPunks. The quality of the product and service was impressive. The turnaround time was very fast. Without PromoPunks we wouldnt of had a product in time for a event. Price was reasonable. Overall was very impressed with PromoPunks.

Promo Punks have got to have the quickest response rate of any other merch company I've dealt with before. They're fantastic at nailing our product design & follow through all the way to post-delivery.

Very easy to work with, responsive and professional. Great range. Received items quickly and they look great!

Outstanding service, we did a customised order for some stubby holders and had a very tighht timeframe. Promo Punks delivered on time and the product was great!